Privacy Policy

Last Updated: 2026-01-01

1. Introduction

  • At Tidal Film Ltd, your privacy is of utmost importance.
  • This Privacy Policy describes how we collect, use, disclose, and protect the personal information that you provide when using our website https://www.tidalfilm.co.uk or engaging with our services.

2. Information We Collect

2.1. Personal Data

  • Your name and contact details
  • Email address
  • Telephone number
  • Account login credentials
  • Preferences for communication
  • Other details as required based on your interactions with our services

2.2. Data Collection Methods

  • Analytics

2.3. Data Automatically Collected

  • IP address
  • Browser type and version
  • Device information (e.g., device model, operating system)
  • Website usage statistics and activity logs
  • Cookies and similar tracking technologies

3. How We Use Your Data

3.1. Operational Use

  • Providing and maintaining our services
  • Processing transactions and payments (if applicable)
  • Responding to inquiries and providing customer support
  • Enhancing our service offerings and website performance
  • Distributing essential information, including policy updates

3.2. Marketing and Promotional Purposes

  • Sending promotional emails and newsletters (if opted-in)
  • Notifying you about service changes and new features
  • Analyzing the effectiveness of our marketing campaigns

4. Sharing Your Data with:

4.1. Service Providers & Third-Party Services

  • Google Analytics
  • Payment processors
  • Cloud storage and hosting providers
  • Data analytics and reporting providers
  • Marketing and advertising partners

4.2. Legal Disclosures

  • To comply with legal obligations
  • To respond to law enforcement requests
  • To safeguard our legal rights and prevent fraud

5. Security Measures

  • We implement appropriate technical and organizational safeguards to protect your personal data.
  • However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights Over Your Data/Privacy Rights

  • The right to access your information
  • The right to correct any inaccuracies
  • The right to request deletion of your data
  • The right to object to certain data processing activities
  • The right to request data portability
  • The right to withdraw consent for processing

7. Age Restrictions

  • Our services are not intended for children under the age of No Age Restriction.
  • We do not knowingly collect data from individuals under this age. If we become aware of such collection, we will take immediate steps to delete the data.

8. Cookies and Similar Technologies

  • We use cookies and tracking technologies to enhance user experience, analyze website usage patterns, remember user preferences, and provide personalized advertising.
  • For more details, please refer to our Cookie Policy.

9. External Links

  • Our website may contain links to third-party websites.
  • We are not responsible for their privacy practices or content.
  • We encourage users to review the privacy policies of any third-party sites they visit.

10. International Data Transfers

  • Your data may be transferred to and processed in countries outside your country of residence.
  • We ensure that such transfers comply with applicable data protection laws.

11. Policy Updates

  • We may update this Privacy Policy periodically.
  • The most recent version will always be available on this page, with the Last Updated date clearly stated.
  • We encourage you to review this policy regularly.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, you may contact us at:

13. Legal Compliance

We adhere to applicable privacy laws, including:

  • General Data Protection Regulation (GDPR) (if applicable)
  • California Consumer Privacy Act (CCPA) (if applicable)
  • Other relevant privacy regulations based on your jurisdiction

14. Governing Law & Jurisdiction

  • This Privacy Policy and any disputes arising from it will be governed by the laws of UK.
  • Any legal actions shall be resolved in the courts located in UK.